Junior SOC Analyst

Job Description

1st Line SOC Analyst | Birmingham, Kent | £20-£25K

Adeptis Group are looking for a 1st Line Security operations analyst/engineer for one of Europe’s largest independent security service providers, with integrated solutions that assess risks, detect threats, protecting IT assets and responding to security incidents. They have a track record of delivering managed services to some of the largest companies in the world.

This is an opportunity for you to receive full support in your professional development, a defined career path and an onsite training academy to further advance your skills.

As a 1st Line SOC Analyst, you will be responsible for:

  • First point of call for customers raising incidents
  • Answering customer queries via telephone
  • Logging or updating tickets as quick as possible with as much accurate information
  • Logging, assessing, monitoring alerts and assessing threat event alerts
  • Ensuring timely escalation to next level engineers or Management tier
  • Shadowing next level engineers
  • Creating and updating process documentation
  • Low level project work

The ideal candidate will have:

  • Either a cyber related University degree or equivalent, or Industry recognised certification such as CISCO CCNA/CCNP
  • Any experience working in an IT department providing customer support within a Networking/Security role
  • Ability to work as part of a team or independently with minimum supervision
  • Ability to communicate clearly, verbally and in writing at all levels
  • The ability to multi-task and prioritise workload in a high-pressure environment
  • Flexible ‘can do’ approach to problem resolution, along with the determination and drive to see an issue through to completion

A successful candidate can expect to receive the VERY best industry training and a long fruitful career within this niche leading security company.

Candidates must be currently eligible to live or work in the UK to be considered for this position as we are unable to offer sponsorship.

If you possess these skills and meet the above criteria, please apply here or for more information please call Kai direct on: 01273 855350, alternatively e-mail: [email protected]

Adeptis Group, the Global Leader in Cyber Security staffing.

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