Mid-Level SOC Analyst

Job Description

Mid-Level SOC Analyst | Kent |£30-£40k

Adeptis Group are looking for a 2nd Line Security operations analyst/engineer for one of Europe’s largest independent security service providers, with integrated solutions that assess risks, detect threats, protecting IT assets and responding to security incidents. They have a track record of delivering managed services to some of the largest companies in the world.

This is an opportunity for you to receive full support in your professional development, a defined career path and an onsite training academy to further advance your skills.

As a 2nd Line SOC Analyst, you will be responsible for:

  • To provide second line support and escalation of helpdesk tickets to our customer base, working to specific SLA’s and raising more threats to 3rd Line Analysts
  • Providing remote support and change management assistance to our customer base on a 24×7 basis as required
  • Managing and monitoring call queues ensuring adherence to customer SLA’s
  • Proactive Technical account management for mid-range clients, managing software life cycle and patching and upgrades for customers.
  • Ensuring that customers are updated continuously on the status of their issues

The ideal candidate will have:

  • Minimum of 1-3 years commercial experience administering and supporting at least two of the following technologies: Checkpoint, F5, Bluecoat, Fortinet, Arbor or Pulse Secure, Palo Alto and ASA
  • Solid understanding of networking technologies, LAN/WAN, routing, switching and IP sub-netting
  • Familiar with Windows and Linux Operating systems
  • Excellent troubleshooting and problem-solving skills
  • Must have a solid understanding of all aspects of networking and firewall security
  • Ability to work as part of a team or independently with minimum supervision
  • The ability to multi-task and prioritise workload in a high-pressure environment

This is a fantastic opportunity to join an industry leader and receive the very best industry training and a long fruitful career.

Candidates must be currently eligible to live or work in the UK to be considered for this position as we are unable to offer sponsorship.

If you possess these skills and meet the above criteria, please apply here, or for more information please call Kai direct on: 01273 855350, alternatively e-mail: [email protected]

Adeptis Group, the Global Leader in Cyber Security staffing.

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